FAQ

Where is the store based?

Edmonton, Alberta, Canada

Do you accept orders placed outside of the US?

We currently accept orders from anywhere in the world. Countries besides Canada, the USA and the UK are $10 shipping plus $5 for each additional item.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 and 2 weeks. For local orders you will receive your shirt in between 1-3 business days. If you have questions about shipping please go to the contact us page!

What if anything else is wrong with my order?

First, check the Storenvy Buyer's FAQs for answers to a few more common questions. If all else fails, use the Contact page of our store to get in contact with us! We will reply within 24 hours!

What is this store's return and exchange policy?

After receiving your shirt from us, if you have any issues we would love for you to contact us within 7 days. We will follow up with you as soon as possible to resolve the situation!

I'm in a band looking for endorsement. How do we get involved with Idols & Anchors?

Great question! We love all sorts of music and are very interested in working with as many awesome bands as possible!

If you're in a band and would like to get involved with us please email admin@idolsandanchors.com. Please include some background information on your bands history and it's members. We want to learn about you guys! Also please provide links to your media and facebook/myspace or whatever you'd like to include. We'll contact you as soon as possible if we are interested in partnering together! We look forward to hearing from all of you!

What kind of shirts do we print on?

All our shirts are printed on American Apparel T-shirts. We suggest you wash them cold and tumble dry them on low. For a sizing chart click here

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.